Privacy Policy

This Privacy Policy describes how SOARES & FILIP NEGÓCIOS DIGITAIS LTDA ("we", "us", "our") collects, uses and protects information when you visit 2vfcreatorchallenge.com or purchase a Creator Challenge digital product.

1. Information We Collect

We may collect the following categories of information:

• Contact details you provide voluntarily (name, email address, message content) through forms.
• Purchase information processed by our third-party payment provider, such as billing email, order ID and transaction status.
• Technical data such as IP address, browser type, device information and pages visited.
• Cookie and analytics data as described in our Cookie Policy.

2. Cookies

Our website uses cookies and similar technologies to operate the site, remember preferences and measure usage. For full details, see our Cookie Policy.

3. Analytics

We may use analytics tools to understand how visitors interact with the website. These tools collect aggregated, non-identifying data such as page views, session duration and traffic sources.

4. Contact Forms

When you submit a contact form, we use the information you provide solely to respond to your inquiry, deliver customer support and improve our services.

5. Email Communications

We use email communication systems to deliver purchase confirmations, access information, customer support replies and, where permitted, important updates about your purchase. You may opt out of non-essential communications at any time.

6. Marketing Email Communications

If you subscribe to our email communications, you may receive educational content, product updates and promotional messages related to Creator Challenge products.

You may unsubscribe from marketing emails at any time by:

• Clicking the "Unsubscribe" link included in any marketing email.
• Contacting us directly at support@2vfcreatorchallenge.com.

Once your request is processed, you will no longer receive promotional email communications from us.

7. Purchase Information

Payments are processed by our third-party payment provider. Card and banking details are handled by the provider and its payment partners; we do not receive or store full payment card numbers. We do receive order metadata required to grant access to your digital product.

8. Data Security

We apply reasonable administrative, technical and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure or destruction. No internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Service Providers

We may share information with trusted service providers strictly to operate and deliver the product, including payment processing, email delivery, analytics and hosting. These providers are bound to use the information only for the services they perform for us.

10. Customer Rights

Depending on your location, you may have the right to access, correct, update or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@2vfcreatorchallenge.com.

11. International Users

Our company is based in Brazil and serves customers in the United States and worldwide. By using the website you understand that your information may be transferred to and processed in countries different from your country of residence.

12. Data Retention

We retain personal information for as long as necessary to provide access to the product, comply with legal, tax and accounting obligations, and resolve disputes.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page indicates when changes were last made.

14. Contact for Privacy Requests

Privacy questions and requests can be sent to support@2vfcreatorchallenge.com.

SOARES & FILIP NEGÓCIOS DIGITAIS LTDA — Ponta Grossa, Paraná, Brazil.